FAQs

General QuestionsSeller QuestionsBuyer Questions

General Questions

What are Las Vegas Raiders PSLs (Personal Seat Licenses)?
If you purchase PSLs from a current season ticket holder, you become the new season ticket holder for those exact seats for all future seasons in Allegiant Stadium. The Ticket Office will invoice you for the season tickets each year for as long as you continue to purchase the season tickets. The previous season ticket holder will no longer have any rights to those seats. The listing price is ONLY for the PSLs and does not include the cost of any tickets. Read more about PSLs
Who sets the prices for the listings?
The price of each listing is set by the seller at whatever amount the seller chooses. A buyer can submit an offer at whatever amount the buyer is willing to pay for the listing. If the seller accepts the buyer's offer, then we will proceed with the transfer based on the agreed price. If the seller does not accept the offer, then the seller can submit a counter offer to the buyer. The counter offer helps the buyer determine their next offer amount.
How long does it normally take to complete a PSL transfer?
The time it takes to complete a transfer may vary significantly depending on the time of year and volume of transfers being processed by the Raiders.  This time may also vary depending on how quickly we receive payment from the buyer and how quickly the buyer and seller return the transfer paperwork.
Why does each offer expire after 48 hours?
The seller has 48 hours to respond to each offer in order to ensure that buyers receive a quick response to their offer. If a seller allows multiple offers to expire, then the listing will be removed from the website.
Who will happen with the 2020 season tickets for a PSL that is sold or transfered?
Due to health concerns for our fans there will be no season tickets for the 2020 season.  The new owner of any transfer will receive the season tickets beginning with the 2021 season.
What time zone is used to determine the expiration time for an offer?
Pacific Time Zone
What are the terms and conditions of owning a Reserved Seat PSL? What are the terms and conditions of owning a Club Seat PSL? What are the terms and conditions of owning a VVIP PSL?

Seller Questions

Why would I sell my PSLs on the Marketplace?
If you are unable to renew your season tickets next season, you can sell your PSLs on the marketplace and receive the proceeds from the sale rather than just forfeiting your PSLs to the Ticket Office. You can also upgrade your seats if you sell your current PSLs and purchase new PSLs.
How long will my listing be available for sale on the Marketplace?
You may keep your listing for sale on the Marketplace as long as you still own the PSLs. Each new listing is set to automatically expire after 180 days but sellers may renew the listing at any time for an additional 180 days.
What if I want to split up my seats for sale?
If you wish to split up your seats for sale, you should create separate listings and make a note within each listing that the adjacent seats are available in Listing XXXX.
How can I contact a buyer?
The Marketplace provides a message center for buyers and sellers to communicate about listings. All negotiations are private and anonymous so no contact information is allowed to be shared.
What is the seller fee?
The seller fee is 10% of the accepted offer amount with a minimum of $250.  If there is any remaining financed balance due on the PSLs sold, that amount will be deducted from the payout amount.   
Does the Marketplace report sales to IRS?

Beginning January 1, 2022, the Marketplace is required by law (The American Rescue Plan Act of 2021 (ARPA), P.L. 117-2) to issue a Form 1099-K to the IRS for all sellers who complete $600 or more in sales in a calendar year.  Sellers will be required to submit the appropriate taxpayer information as part of the sales process.  If the information is not appropriately entered, the Marketplace will contact the seller to input the appropriate taxpayer information into the account.  The 1099-K will be filed in January of the following calendar year (for example all sales from 2022 will be reported in January 2023).  

Buyer Questions

Why would I buy PSLs on the Marketplace?
In order to purchase season tickets for most seating areas, you are required to purchase PSLs (Personal Seat Licenses), but the Ticket Office is sold out. If you want to become a season ticket holder, you can purchase PSLs from a current season ticket holder and become the new season ticket holder for those exact seats for all future seasons.
What happens if my transfer cannot be completed for some reason?
If your transfer cannot be completed for some reason, we will send you a full refund.
What if I do not want to purchase all the seats in a listing?
If you do not want to purchase all the seats in a listing, please send a message to the seller by clicking on the envelope icon next to the listing in the marketplace with your proposed offer amount and the seats you would like to purchase. If the seller agrees, then they can create a separate listing for the seats you wish to purchase.
How can I contact a seller?
The Marketplace provides a message center for buyers and sellers to communicate about listings. All negotiations are private and anonymous so no contact information is allowed to be shared.
What is the buyer fee?
The buyer fee is 10% of the accepted offer amount with a minimum of $250.